{"id":43883,"date":"2022-09-09T08:50:16","date_gmt":"2022-09-09T08:50:16","guid":{"rendered":"https:\/\/www.estudiodecomunicacion.com\/?p=43883"},"modified":"2024-03-12T13:22:25","modified_gmt":"2024-03-12T13:22:25","slug":"when-companies-take-advantage-of-administrative-silence","status":"publish","type":"post","link":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/","title":{"rendered":"When companies take advantage of administrative silence"},"content":{"rendered":"<p>Companies, such as individuals, are slaves of their words and sometimes they face a huge problem if their ambitious targets are not met. Putting these missed goals in a drawer, as if no journalist would ask about them afterwards, is a risk that should be avoided if they want to keep their reputation unscathed. So it\u2019s worth thinking twice before setting any guidelines.<\/p>\n<p>In the Spanish legal sphere, the \u2018administrative silence\u2019 concept is defined as \u201ca way of abnormal conclusion of the administrative procedure that operates when, upon expiration of the term to resolve a claim, request or petition and and no decision or resolution has been issued, the omission, delay or negligence in the pronouncement is supplemented by a legal effect that the law gives to such silence.\u201d<\/p>\n<p>This formula can have a positive or negative meaning, but in many cases, it implies a tacit refusal of a petition or appeal by the citizen due to the mere expiration of the deadline that the Public Administration has to issue its verdict.<\/p>\n<p>Companies sometimes prefer to remain silent as part of their communication strategy. It normally happens in negative circumstances. For example, when environmental objectives have failed to be met.<\/p>\n<p>In such cases, it is noticeable how forecasts tend to be forgotten and companies silently abandon these goals or modify their scope, similar to children hiding leftovers under the carpet in order to avoid being scolded.<\/p>\n<p>However,\u00a0<a href=\"https:\/\/www.estudiodecomunicacion.com\/2022\/06\/27\/ruedas-de-prensa-comunicadores-y-periodistas-condenados-a-entenderse\/\">journalists<\/a>\u00a0have an elephant\u2019s memory and tend to return to the subject, especially if it is controversial and generates interest. The problem is when this leads to a serious reputational crisis. In this case, and if the silence persists, it will be taken to be an escape mechanism that proves the guilt of the company, thus leaving its image damaged. In the end, this strategy is, for all practical purposes, the acceptance of a failure which irreparably harms credibility, with the bad consequences that this may have on the business and its stock performance, in the case of listed companies. There are millions of euros at stake, which may disappear from the market capitalization at a stroke of a pen, together with the trust its customers place in the brand.<\/p>\n<p>By Carlos L\u00f3pez Perea, senior consultant at Estudio de Comunicaci\u00f3n.<\/p>\n<p><a href=\"https:\/\/twitter.com\/clopezperea\">@clopezperea<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Companies, such as individuals, are slaves of their words and sometimes they face a huge problem if their ambitious targets are not met. Putting these missed goals in a drawer, as if no journalist would ask about them afterwards, is a risk that should be avoided if they want to keep their reputation unscathed. So [&hellip;]<\/p>\n","protected":false},"author":106,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-43883","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>When companies take advantage of administrative silence - Estudio de Comunicaci\u00f3n<\/title>\n<meta name=\"description\" content=\"Estudio de Comunicaci\u00f3n es una consultora de comunicaci\u00f3n y relaciones p\u00fablicas que cuenta con m\u00e1s de 160 profesionales en Espa\u00f1a, Argentina, Portugal, Chile y M\u00e9xico.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When companies take advantage of administrative silence\" \/>\n<meta property=\"og:description\" content=\"Estudio de Comunicaci\u00f3n es una consultora de comunicaci\u00f3n y relaciones p\u00fablicas que cuenta con m\u00e1s de 160 profesionales en Espa\u00f1a, Argentina, Portugal, Chile y M\u00e9xico.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/\" \/>\n<meta property=\"og:site_name\" content=\"Estudio de Comunicaci\u00f3n\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/estudiodecomunicacion\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-09T08:50:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-12T13:22:25+00:00\" \/>\n<meta name=\"author\" content=\"Carmen Sotomayor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EstComunicacion\" \/>\n<meta name=\"twitter:site\" content=\"@EstComunicacion\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Carmen Sotomayor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/\"},\"author\":{\"name\":\"Carmen Sotomayor\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#\\\/schema\\\/person\\\/aedb626fbc0bfb9849c862f67f561f25\"},\"headline\":\"When companies take advantage of administrative silence\",\"datePublished\":\"2022-09-09T08:50:16+00:00\",\"dateModified\":\"2024-03-12T13:22:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/\"},\"wordCount\":389,\"publisher\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#organization\"},\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/\",\"url\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/\",\"name\":\"When companies take advantage of administrative silence - Estudio de Comunicaci\u00f3n\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#website\"},\"datePublished\":\"2022-09-09T08:50:16+00:00\",\"dateModified\":\"2024-03-12T13:22:25+00:00\",\"description\":\"Estudio de Comunicaci\u00f3n es una consultora de comunicaci\u00f3n y relaciones p\u00fablicas que cuenta con m\u00e1s de 160 profesionales en Espa\u00f1a, Argentina, Portugal, Chile y M\u00e9xico.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/2022\\\/09\\\/09\\\/when-companies-take-advantage-of-administrative-silence\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"When companies take advantage of administrative silence\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#website\",\"url\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/\",\"name\":\"Estudio de Comunicaci\u00f3n - Consultores de Comunicaci\u00f3n y Relaciones P\u00fablicas\",\"description\":\"Consultora de Comunicaci\u00f3n y Relaciones P\u00fablicas\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#organization\",\"name\":\"Estudio de Comunicaci\u00f3n\",\"url\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/wp-content\\\/uploads\\\/2018\\\/02\\\/EC_LogoEC.R_LogoLazo-03-03.png\",\"contentUrl\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/wp-content\\\/uploads\\\/2018\\\/02\\\/EC_LogoEC.R_LogoLazo-03-03.png\",\"width\":431,\"height\":401,\"caption\":\"Estudio de Comunicaci\u00f3n\"},\"image\":{\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/estudiodecomunicacion\",\"https:\\\/\\\/x.com\\\/EstComunicacion\",\"https:\\\/\\\/www.instagram.com\\\/estcomunicacion\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/estudio-de-comunicacion\\\/?originalSubdomain=es\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/EstComunicacion\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/#\\\/schema\\\/person\\\/aedb626fbc0bfb9849c862f67f561f25\",\"name\":\"Carmen Sotomayor\",\"url\":\"https:\\\/\\\/www.estudiodecomunicacion.com\\\/en\\\/author\\\/csotomayor\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"When companies take advantage of administrative silence - Estudio de Comunicaci\u00f3n","description":"Estudio de Comunicaci\u00f3n es una consultora de comunicaci\u00f3n y relaciones p\u00fablicas que cuenta con m\u00e1s de 160 profesionales en Espa\u00f1a, Argentina, Portugal, Chile y M\u00e9xico.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/","og_locale":"en_US","og_type":"article","og_title":"When companies take advantage of administrative silence","og_description":"Estudio de Comunicaci\u00f3n es una consultora de comunicaci\u00f3n y relaciones p\u00fablicas que cuenta con m\u00e1s de 160 profesionales en Espa\u00f1a, Argentina, Portugal, Chile y M\u00e9xico.","og_url":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/","og_site_name":"Estudio de Comunicaci\u00f3n","article_publisher":"https:\/\/www.facebook.com\/estudiodecomunicacion","article_published_time":"2022-09-09T08:50:16+00:00","article_modified_time":"2024-03-12T13:22:25+00:00","author":"Carmen Sotomayor","twitter_card":"summary_large_image","twitter_creator":"@EstComunicacion","twitter_site":"@EstComunicacion","twitter_misc":{"Written by":"Carmen Sotomayor","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/#article","isPartOf":{"@id":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/"},"author":{"name":"Carmen Sotomayor","@id":"https:\/\/www.estudiodecomunicacion.com\/#\/schema\/person\/aedb626fbc0bfb9849c862f67f561f25"},"headline":"When companies take advantage of administrative silence","datePublished":"2022-09-09T08:50:16+00:00","dateModified":"2024-03-12T13:22:25+00:00","mainEntityOfPage":{"@id":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/"},"wordCount":389,"publisher":{"@id":"https:\/\/www.estudiodecomunicacion.com\/#organization"},"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/","url":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/","name":"When companies take advantage of administrative silence - Estudio de Comunicaci\u00f3n","isPartOf":{"@id":"https:\/\/www.estudiodecomunicacion.com\/#website"},"datePublished":"2022-09-09T08:50:16+00:00","dateModified":"2024-03-12T13:22:25+00:00","description":"Estudio de Comunicaci\u00f3n es una consultora de comunicaci\u00f3n y relaciones p\u00fablicas que cuenta con m\u00e1s de 160 profesionales en Espa\u00f1a, Argentina, Portugal, Chile y M\u00e9xico.","breadcrumb":{"@id":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.estudiodecomunicacion.com\/en\/2022\/09\/09\/when-companies-take-advantage-of-administrative-silence\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.estudiodecomunicacion.com\/en\/"},{"@type":"ListItem","position":2,"name":"When companies take advantage of administrative silence"}]},{"@type":"WebSite","@id":"https:\/\/www.estudiodecomunicacion.com\/#website","url":"https:\/\/www.estudiodecomunicacion.com\/","name":"Estudio de Comunicaci\u00f3n - Consultores de Comunicaci\u00f3n y Relaciones P\u00fablicas","description":"Consultora de Comunicaci\u00f3n y Relaciones P\u00fablicas","publisher":{"@id":"https:\/\/www.estudiodecomunicacion.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.estudiodecomunicacion.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.estudiodecomunicacion.com\/#organization","name":"Estudio de Comunicaci\u00f3n","url":"https:\/\/www.estudiodecomunicacion.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.estudiodecomunicacion.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.estudiodecomunicacion.com\/wp-content\/uploads\/2018\/02\/EC_LogoEC.R_LogoLazo-03-03.png","contentUrl":"https:\/\/www.estudiodecomunicacion.com\/wp-content\/uploads\/2018\/02\/EC_LogoEC.R_LogoLazo-03-03.png","width":431,"height":401,"caption":"Estudio de Comunicaci\u00f3n"},"image":{"@id":"https:\/\/www.estudiodecomunicacion.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/estudiodecomunicacion","https:\/\/x.com\/EstComunicacion","https:\/\/www.instagram.com\/estcomunicacion\/","https:\/\/www.linkedin.com\/company\/estudio-de-comunicacion\/?originalSubdomain=es","https:\/\/www.youtube.com\/user\/EstComunicacion"]},{"@type":"Person","@id":"https:\/\/www.estudiodecomunicacion.com\/#\/schema\/person\/aedb626fbc0bfb9849c862f67f561f25","name":"Carmen Sotomayor","url":"https:\/\/www.estudiodecomunicacion.com\/en\/author\/csotomayor\/"}]}},"_links":{"self":[{"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/posts\/43883","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/comments?post=43883"}],"version-history":[{"count":2,"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/posts\/43883\/revisions"}],"predecessor-version":[{"id":43887,"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/posts\/43883\/revisions\/43887"}],"wp:attachment":[{"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/media?parent=43883"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/categories?post=43883"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.estudiodecomunicacion.com\/en\/wp-json\/wp\/v2\/tags?post=43883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}